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When it's time to find answers to your Microsoft Dynamics CRM questions, there are a variety of self-support and assisted support options to provide the help you need.
If your sign-in uses your company credentials or looks like firstname.lastname@example.org: We recommend that you contact your CRM Online administrator. You have to be an administrator to contact technical support. Web support (recommended): Sign in to your Office 365 account and then submit a web ticket Phone: 1-800-865-9408 (North America) or Other countries Learn more about working with Microsoft support for Microsoft Dynamics CRM Online
If your sign-in looks like email@example.com: Sign in to CustomerSource Call 1-888-477-7877 in the US or Canada (local support numbers)
If you're enrolled in Microsoft Services Premier Support: Sign in to My Premier Online
If you're not enrolled in any of the above service plans or your service plan does not include support: Go to Microsoft Support Call 1-800-936-4900 in the US or Canada Explore service plan options for Microsoft Dynamics CRM
Partners: Go to Microsoft Partner Network Portal Or Sign in to PartnerSource
If you have a service plan for Microsoft Dynamics that includes support: Sign in to CustomerSource Call 1-888-477-7877 in the US or Canada (local support numbers)
If you're enrolled in Microsoft Software Assurance: Sign in to Microsoft Support Call 1-800-936-4900 in the US or Canada
View Microsoft's guidelines for product support from availability to end of product lifecycle.
Microsoft Dynamics CRM 2015
Microsoft Dynamics CRM 2011
Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 3.0
Older versions: View under the previous product name CRM