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Quiet times

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Posted on by SH-30040949-0

Hello.

When I try to edit quiet times in Marketing, I'm unable to set it to a time that's pm. When I choose 7 pm, it swaps to am. How can this be resolved?

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Fiona_Tiernan Moderator on at

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Quiet times

Hi Community Member,

Unfortunately I haven't been able to re-create this issue in my own environment. When you click to expand to see the timings, are you seeing the same as my screenshot below?

I would ensure you're also selecting the 7:00pm from the top option rather than the bottom (I know that seems really obvious but it caught me out the first time!).

Let me know how you get on,

Fiona

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SH-30040949-0 on at

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Quiet times

Hello, no it dosen't solve it. I get the same option, I've tried to scroll to go to 7 pm, and it still swaps to 7 am.

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Cui Hao on at

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Quiet times

Hi,

I can't reproduce your problem either. If it is convenient, let me ask you:
1. have you tried restarting, could it be stuck?
2. is it impossible to select all afternoon times?
3. have you tried another browser?

Best regards,
Hugh Cui

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Jens Mattsson on at

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Quiet times

Can´t reproduce it either, could be a browser-thing. But I saw that that was already suggested.

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SH-30040949-0 on at

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Hello. I tried up until now from Chrome and Edge. And yes impossible to select all am times, same issue no matter which one I try.

Now I tried from Mozilla Firefox, and finally it worked as it should.

I still have the same issue in Google chrome though.

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SS-30041353-0 on at

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Quiet times

I had the same issue when setting up the quiet times in an environment that uses Swedish language.

I created a case with Micorosft when I did not find a solution. They said this was a known bug that will be fixed in future release. I also got the workaround to change the language in the web-browser to english, which worked for me!

Looks like you already have your environment in english though so maybe it's of no help for you..

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