Skip to main content

Notifications

Announcements

No record found.

Outbound to Real-Time Transition
Suggested answer

Upload Button Missing - Bug ?

(3) ShareShare
ReportReport
Posted on by
 
I have the issue, that in my Customer Insights - Journeys installation, the upload button is missing in the media upload interface (see screenshot).
I have already created two environments and in both this bug persits. 

The Support is not really helpful since their answer was (no joke) /try to fix the bug/ ....

I tried in every single submenu to upload an image but failed to do so, because the /Upload/ button is always missing.
The system admin is also not able to upload images.

The Version is:     1.1.37290.68
 
We have also outbound marketing installed (since obligated to have double-opt-in), the version is:   1.101.2010.0
 
//
  • Suggested answer
    Upload Button Missing - Bug ?
    The bug has been fixed with the March release. 
  • Upload Button Missing - Bug ?
    Is there already a solution for this? I have the same issue. 
     
    I was thinking it could be something with the security roles, but even with System customizer and System Admin roles, I still could not upload an image in Customer Insights on the Test and development environments. 
     
    In production it is possible, but I don't know if it has something to do with that...
     
     
     
     
  • Suggested answer
    Upload Button Missing - Bug ?
    Thank you for your feedback. The team is actively investigating this as a bug. 

Helpful resources

Quick Links

New Blog Features Released!

Check out the new community blog features for viewers and authors…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

Featured topics

Product updates

Dynamics 365 release plans