Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

How do i deactivate a segment in real time without deleting it?

(1) ShareShare
ReportReport
Posted on by 16
How can I turn off a segment without deleting it? I want it out of the ready to use part, but i don't want to delete them because they have been used in journeys. 
Thanks for any and all help 😊 
  • Verified answer
    ShrShankar Profile Picture
    Moderator on at
    How do i deactivate a segment in real time without deleting it?
    Today - we do not have a functionality that allows users to deactivate a segment that is created and in a 'ready to use' state.
    This is one of the top features that we are currently working on in our backlog and we hope to have this ready towards the end of H1 2024.
  • PaulineKolde Profile Picture
    732 Super User 2025 Season 1 on at
    How do i deactivate a segment in real time without deleting it?
    Hi, 
     
    I tested it in my environment and this function does not seem to exist. I cannot edit segments that are in a live journey, and segments that are in the status "ready to use" and are not in a live journey can be edited but not deactived. 
    Maybe there is already a idea submitted for this function.
     
    Pauline 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Jainam Kothari – Community Spotlight

We are honored to recognize Jainam Kothari as our June 2025 Community…

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daivat Vartak (v-9davar) Profile Picture

Daivat Vartak (v-9d... 671 Super User 2025 Season 1

#2
Vahid Ghafarpour Profile Picture

Vahid Ghafarpour 167 Super User 2025 Season 1

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 138 Most Valuable Professional

Product updates

Dynamics 365 release plans