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Dynamics 365 Sales AMA with Ray Smith December 8, 2020
Join Ray Smith, General Manager for Dynamics 365 Sales, Sales Insights, and Customer Voice, for a1-hour Ask Microsoft Anything (AMA).
Please Note:For the wave 2 release, Dynamics 365 Customer Insights will introduce two new capabilities:
* Audience insights (Generally Available). With audience insights, organizations can connect and unify customer data, to deliver intelligent insights that are activated across systems of engagement, analytics and ad platforms. Audience insights includes all the capabilities that were previously under Customer Insights.
* Engagement insights (available to public preview on October 30). A new set of capabilities to help organizations understand customer interactions and usage across channels and automatically enrich customer profiles with multi-dimensional signals.
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Whether you want hands-on experience in a trial environment or a live demo by a solution expert, we’re ready to help you explore and evaluate Dynamics 365 Customer Insights. | Get Started
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 1 virtual launch event
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