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can we generate "planned orders" only for customers needs ?
As per my view, we cannot define any specific customer ranges in the master plan and also not in the query ranges when running master planning.
You can define ranges on items so if you have any customer specific items then you can define that range.
You can also refer to the below technet article which explain more about setting up master planning.
We are wholesaler for stores, we don't produce anything so we just use mini/maxi for now on each item. I would like a plan for customer needs and another one for items coverage, but I didn't find how to configure a plan only for customers needs.
Contact your partner and check out the possibilities to change the master planning engine to filter the orders based on customer. This will require technical work to customize the master planning process to meet your needs.
Sorry but we don't have partner, and it's not the answer I'm expect on this forum.
If you have no minimum stock and no forecasts the only generation will be for the customers needs.
You cannot separate demand in the way you want from a system perspective (reading your second reply) demand is demand, if it is 3 safety stock and 3 customer order you need 6 otherwise your 3 safety stock would be zero.
You are trying to prioritise one demand over another, which in essence is masking that your safety stock is not correct, if it was you would only ever refill to the safety stock - with exceptional orders being the exception, and these you have to deal with manually from the planned orders. If you regularly want to split the source of demand to supply differently I would first advise you review your settings and processes before embarking on a customization.
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