End of mainstream support for Microsoft Dynamics AX 2009, 2012, and 2012Mainstream support for Dynamics AX 2009 Service Pack 1 (SP1), Dynamics AX 2012, and Dynamics AX 2012 R2 ended Oct. 9, 2018. After that date, only security hotfixes will be provided for these three versions through the extended support period that until Oct. 12, 2021. Read more
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can you help to find a solution for my problem..
Actually I started to use dynamics in 2018, and I already closed 2017. but I have a customer and have outstanding amount balance from him in 2017. by mistake I closed 2017., those sales was happened in old software.,how can I show those sales in dynamics ax2012 as his outstanding.,
If you want to record and show the sales in 2017 you have to reopen 2017.
Reopening 2017 works only if the period is on hold.
If 2017 is already closed you will need a developer's help to reopen 2017.
Thank You, Mr. Ludwig
Is that possible to pass a general Journal to show their outstanding balance in my statement? if it is yes how it will be the journal entry for that..
Thanks & Regards
If this is an ordinary open invoice then you can enter it through a GL journal.
When doing that select the account type customer and enter the open invoice amount in the debit field.
The offset account is either a P&L or a balance transfer account (please clarify that before making this posting).
Have you been able to transfer your balances and has this issue been fixed?
Thank you for the follow-up
actually I made one sales order against that payment, now it is okay.( customer was agreed to show in 2018 Date) so I made item movement for those items and made sales order as well...
So, the issue is fixed, right?!
As financial concept,Create new voucher manual transmission from the previous year.
Yes, Thank you
Thank you for the reply. already fixed
It would be great if you could provide some hints how you fixed this issue and/or verify the answers.
already I replied, it was actually one sales on 2017 and that sales was not in my new system. customer was asking the statement but that sales was not showing in the new system. so I asked to customer is that possible to record 2017 transaction to 2018 transaction. he agreed that. so I made new sales order for those items and I invoiced it in 2018. those item was also not in my new system so I made one item movement also against that sales order Items.
I hope you understand it
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