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End of mainstream support for Microsoft Dynamics AX 2009, 2012, and 2012Mainstream support for Dynamics AX 2009 Service Pack 1 (SP1), Dynamics AX 2012, and Dynamics AX 2012 R2 ended Oct. 9, 2018. After that date, only security hotfixes will be provided for these three versions through the extended support period that until Oct. 12, 2021. Read more
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Are there any other download links for this hotfix?
The link that I usually get lists this hotfix as no longer available.
I am trying to install AX Retail Channel Configuration Utility and this is a pre-requisite.
What exact link are you using? For what exact version of AX2012 was this hotfix created? I tried to find the hotfix, but got the message that is no longer available. You can contact Microsoft Support or install a newer version of Dynamics AX 2012/Sync Framework.
Thank you for taking the time to reply.
I am installing Dynamics AX2012 R3 with CU11.
I am not sure if I installed the latest Sync Framework versions. What I installed are:
I don't have the exact details of the hotfix. I cannot check for which version it was created. As you are now using AX 2012 R3, I do think the hotfix is not required anymore as it is not available for download. To be sure, you can ask Microsoft Support.
I was finally able to get through this error message.
I have a reference installation that I looked at and saw that what was installed
was Sync Framework v1.0 with SP1. So I went ahead and installed that then
uninstalled the previous installation. The installation for Retail Channel Configuration
Utility pushed through with just warnings on the Prerequisites.
Thanks again for your time.
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