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I have a Sales Order:
Item A: Quantity 25, Unit Price : 375.454 , Net Amount = 9.386.350
Step2: Edit Quantity
Item A: Quantity 50, Unit Price : 375.454 , Net Amount = 9.386.350
Please tell me why Sales order Line don't update Net Amount follow New quantity ?
In the screenshot above, it looks as if you are not in the edit mode and can thus not change anything.
Can you change to the edit mode and modify the lines to a different quantity as stated above?
After doing that try to refresh the lines by hitting F5, which should change the calculations.
The screenshot is from the bottom of the page which is a short preview of the complete order. You might need to refresh the form to have this summary updated. Did you already check the line quantity on the editable sales line?
It's very easy to achieve that if you give the customer a 50% discount on the order line (which you would not be able to see from the Sales order list page view).
Thanks for Your's answer, but this Sales order had invoiced. In the invoice, net amount = 50 * 375.454= 18.772.700,00
But sales order still net amount = 50 * 375.454= 9.386.350
Thanks for Your's answer, I checked the line quantity on the editable sales line.
And this Sales order had invoiced. In the invoice, net amount = 50 * 375.454= 18.772.700,00
This Sales Order have not 50% discount on the order line. I just update quantity from 25 to 50.
Is there any other field such as for example a discount field that we cannot see in the screenshot above and that might explain those numbers?
Can you share another screen that shows both of the data you mentioned and compared?
With this Sales Order.
In the Invoice Journal: Quantity 50kg, Amount: 18,772,700.00
But, in the Transaction Inventory: Sold 25kg
And in the sales order have not any discount.
Please help me!!
Sales order lines do have several fields for a quantity. There is a sales quantity and also an inventory quantity. Do you have another unit of measure for this sales order line? If the UoM is the same as the inventory unit, then there might be a mismatch between the sales quantity (SalesQty) and inventory quantity (QtyOrdered) which could cause your issue. If the sales invoice is posted correctly, you can consider deducting the on-hand using an inventory journal.
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