Setting Up Knowledge Sources for Copilot | Getting Started with Dynamics 365 Shorts

Check out video 10 in our Dynamics365 "Getting Started With" shorts series, as we take a look at how configuring a comprehensive knowledge base is crucial for enhancing customer satisfaction. 
 

If you're looking to increase user productivity within Dynamics 365 Customer Service, setting up knowledge sources is a great way to address inquiries efficiently. By enabling Copilot to access trusted web domains, agents will be able to offer a truly comprehensive and well-informed customer experience to help turbo boost your business. 
 

Click the link below to visit MicrosoftLearn and discover how Dynamics 365 Customer Service can take your customer service to the next level today! 

https://aka.ms/d365shorts/copilotknow 
 
And don’t forget that you can pick up more tasty tips and connect with thousands of other users just like you over on the #MicrosoftCommunity website. Click the link below to sign up and start exploring: https://aka.ms/d365shorts/joinus