If you don't specify a security group, all users who have a Dataverse license (customer engagement apps such as Dynamics 365 Sales and Customer Service) or per app plan will be added to the new environment.
If a security group is associated with an environment, only users with Dataverse licenses or per app plan that are members of the environment security group will be created as users in the environment.
Make administrator check the following points：
1)Check if you are assigned a license?
2)Check if there is an associated security group in the current environment?
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