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5"Hi Guys,
I really need some help with a problem I'm facing with booking suggestions in Field service.
Normally if you create a work order, you choose a work order type, an incident type. My incident type contains characteristics.
I have active resources with characteristics assigned to them, work hours are assigned.
So normally I should see booking suggestions, but I get the following:
"There are no active resource requirements on this entity."
Even if I leave the incident type blank and I don't ask for any characteristics, I should see everyone who's available, but I get the same message.
What am I missing? Any idea?
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