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Service | Customer Service, Contact Center, Fie...
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"show Chart" button disappeared for some users in CRM Dynamics

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Hi, 
 
Could you please help how to restore "Show Chart" button, some users can see it but some not (it disappeared on 24th Feb). 
 
For the same app usage one user can see:
Meanwhile some cannot: 
 
We've tried the following but it's not on the list:
To enable and create charts in Microsoft Dynamics CRM, follow these steps:
  1. Navigate to Your Work Area:
    • Open Dynamics 365 and go to the relevant work area (e.g., Sales, Service, or Marketing).
  2. Open the Chart Designer:
    • On the right side, select the Charts pane.
    • In the Charts area, click on New Chart.
  • JS-18071705-0 Profile Picture
    on at
    "show Chart" button disappeared for some users in CRM Dynamics
    Bumping this topic.   I am experiencing the same issue.   Show Chart is no longer in the command bar in key entities.

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