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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / issue Credit memo
Supply chain | Supply Chain Management, Commerce
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issue Credit memo

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Posted on by AZ-23011155-0
I am trying to issue a credit memo on d365 F&O POS
 
I selected a transaction to return then i clicked on the button that i have configured "Issue credit memo"
but the below error appears  

Categories:
Dynamics 365 Commerce
  • S Gopi Krishna Profile Picture
    S Gopi Krishna on at
    issue Credit memo
    Make sure the button action is set as 'Issue credit memo'. Also, probably the payment method is not attached to the retail store channel in HQ. Refer the below doc for more details on the setup.
     
     
    Please make sure that POS is in online mode to utilize the feature.
  • lvdtang Profile Picture
    lvdtang on at
    issue Credit memo
    Good day,
     
    What do you mean with 'Configured'? Is it an extension/customization? 
     
    Best regards,
    Laurens van der Tang

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