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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / removing a posted serv...
Service | Customer Service, Contact Center, Fie...
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removing a posted service item out of inventory.

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Posted on by JG-25091601-0
Hi there!  A service item was received incorrectly and now I am trying to remove it from showing as 1 in inventory.  When I try adding it to a item journal to remove as a negative adjustment, it won't let me because it is not an item.  I do not have service journals available?  Any ideas on how to reverse this?
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Dynamics 365 Customer Service

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