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Microsoft Dynamics NAV Build 19394 Error Report

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Posted on by Community member

Hi,

When installing Microsoft Dynamics NAV 2018 i encountered the following error :

Microsoft Dynamics NAV Build 19394
Error Report

Server
Microsoft Dynamics NAV Server Components
Erreur irrécupérable lors de l’installation.

The service 'Microsoft Dynamics NAV Server [DynamicsNAV110]' (MicrosoftDynamicsNavServer$DynamicsNAV110) failed to start. This can be caused by one of several issues. For example, the password for the account that runs the service may be incorrect, or there could be a conflict in port sharing for the port settings for the service, or you have specified that the port for the server should be opened in the Windows firewall even though the Windows firewall is not enabled on the computer. For more information, see the event viewer.

So please can someone help me to fix this issue.

Best regards

Maamoun Krifa

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Install and Upgrade

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Community member 2 on at

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Microsoft Dynamics NAV Build 19394 Error Report

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Community member 16 on at

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Microsoft Dynamics NAV Build 19394 Error Report

Hi ZHU,

I have this error on NaV Administration :

So can you help me to fix this issue ?

Best regards

Maamoun
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YUN ZHU 63,013 Super User on at

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Microsoft Dynamics NAV Build 19394 Error Report

If you have installed it before, you should also pay attention to whether it has been completely uninstalled. Sometimes some files are still retained in the system.

As for the user, you can confirm it in NAV Administration.

Hope this helps.

Thanks.

ZHU
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Community member 16 on at

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Microsoft Dynamics NAV Build 19394 Error Report

Hi ZHU,

Thank you for your response.

In fact, i have no previous version of NAV on my computer.

And for Secondly, how i can confirm whether the user i set in Instance has the permission to access SQL ?

Best Regards

Maamoun
YUN ZHU 63,013 Super User on at

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Microsoft Dynamics NAV Build 19394 Error Report

Do you have other versions of NAV installed on your PC?

First, you need to confirm whether the port number conflicts with the already installed version. If you no longer use other versions, you can try uninstalling and reinstalling.

Secondly, you need to confirm whether the user you set in Instance has the permission to access SQL.

Hope this helps.

Thanks.

ZHU