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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to open project...
Customer experience | Sales, Customer Insights,...
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Unable to open project due to missing permissions in the environment

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Posted on by ZA-27082323-0
I tried to open some Projects but was unable to and got the error: /Unable to open project due to missing permissions in the environment. Contact your Admin./
 
I am a global admin and I also have Project Owner permissions on these projects. Seems to be a new issue in Customer Voice as I've seen a few other people post about this.
 
I wasn't able to create a support ticket in the Power Platform Admin Centre. Has anyone found a fix yet?
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  • Community member Profile Picture
    Community member on at
    Unable to open project due to missing permissions in the environment
    Hi,
     
    We have had the same issue reported today from a user.  Just checked and even I cant open a project (I'm a Global Admin).  Not sure how long its been happening, just bought to my attention today, getting the below message:
     
     
    Unfortunately we don't seem to have the correct support to be able to log it!
     
    Thanks.
  • Bob Manjoney Profile Picture
    Bob Manjoney on at
    Unable to open project due to missing permissions in the environment
  • Suggested answer
    kevin-cto Profile Picture
    kevin-cto on at
    Unable to open project due to missing permissions in the environment
    Same error with me and I am Tenant Owner, Global Admin etc
     
    This at 10:08 AM Eastern Time FEB 5 2024

    Unable to open project due to missing permissions in the environment 
  • Community member Profile Picture
    Community member on at
    Unable to open project due to missing permissions in the environment
    Is this related to some sort of breach or AI integration gone wrong or API deprecation?
     
    It does not compute. Perhaps CoPilot was switched on to manage this cloud software and went rougue. Or someone at Microsoft pushed a bad piece of code. Why are they not telling us anything?
     
     
  • GEO1277 Profile Picture
    GEO1277 on at
    Unable to open project due to missing permissions in the environment
    Same issue in my org.
  • AL_stp Profile Picture
    AL_stp on at
    Unable to open project due to missing permissions in the environment
    It's happening to me as well. I attempted to open a project this afternoon and received the same message. Hoping this is fixed quickly... 
  • Philip Perez Profile Picture
    Philip Perez on at
    Unable to open project due to missing permissions in the environment
    Our organization is also experiencing the same issue. I cannot open a ticket about it in both m365 admin center and power plaform admin center.
     
    Tried rerunning the diagnostics as described below but no still luck.
     
  • CU27080753-1 Profile Picture
    CU27080753-1 on at
    Unable to open project due to missing permissions in the environment
    Double-check your permissions settings to ensure that you indeed have the necessary permissions as a global admin and project owner. Ensure that your permissions are correctly configured at both the Power Platform level and within Customer Voice.
  • Community member Profile Picture
    Community member on at
    Unable to open project due to missing permissions in the environment
    Same here. I created around 4 Survey's for which I was collecting responses. Now from last 2-3 days, I am not even able to open the Project. Same Error , "Unable to open project due to missing permissions in the environment. Contact Admin". I am having all the permissions.
     
    Is this due to batch update, or any other new policy of Microsoft.
     
    Management is waiting for the responses report, and I am stuck with opening the Project. I tried duplicating the existing, same error. I created a new project, its allowing to create but then I am not able to open the same.
     
    Something funny happening.
     
    Any luck with anyone ? Do help others. 
     
    Thanks.
  • Jenone C Profile Picture
    Jenone C on at
    Unable to open project due to missing permissions in the environment
    It was working fine till last week. (I tried accessing customer voice project on 2nd Feb 2024 and it was working fine)
    But, from the start of this week (from 5th Feb), it is not working.
     
    Now, we are not able to access existing project surveys as well as not able to create new project because of this permission issue.

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