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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Add AI capability to P...
Customer experience | Sales, Customer Insights,...
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Add AI capability to Preference center marketing form

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Posted on by Sol007 187
Hi,
 
We are still using outbound marketing and is there a way to add AI capabilities on the preference center marketing form to analyze interest and identify leads interested in AI? Does this require some custom development to achieve. Any guidance on this is appreciated?
 
Thanks
  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Add AI capability to Preference center marketing form
    Hi,
     
    We have analyzed your needs, looked for information and concluded that your needs are not achievable within the scope of out-of-the-box functionality. This means that it will require some custom development to make it happen. You can also enable /co-pilot/ functionality for this environment, which is a possible alternative.
     
    Please refer to the documentation in the link below for specific details.
    https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/copilot-consent-journeys
     
    Additionally, if you feel that this is an important requirement for you, we recommend that you seek Microsoft technical support using the link below.
    https://admin.powerplatform.microsoft.com/support
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

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