News and Announcements icon

Dynamics 365 CommunityForums Customer Insights - Data forum Add AI capability to P...

Customer Insights - Data forum

Answered

Add AI capability to Preference center marketing form

(0) Share

Report

Report

Posted on by Sol007

168

Hi,

We are still using outbound marketing and is there a way to add AI capabilities on the preference center marketing form to analyze interest and identify leads interested in AI? Does this require some custom development to achieve. Any guidance on this is appreciated?

Thanks

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

RudyZhang Microsoft Employee on at

Like (0)

Report

Add AI capability to Preference center marketing form

Hi,

We have analyzed your needs, looked for information and concluded that your needs are not achievable within the scope of out-of-the-box functionality. This means that it will require some custom development to make it happen. You can also enable /co-pilot/ functionality for this environment, which is a possible alternative.

Please refer to the documentation in the link below for specific details.
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/copilot-consent-journeys

Additionally, if you feel that this is an important requirement for you, we recommend that you seek Microsoft technical support using the link below.
https://admin.powerplatform.microsoft.com/support

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 284,876 Super User

#2

Martin Dráb 225,425 Super User

#3

nmaenpaa 101,146

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans