Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Add AI capability to Preference center marketing form

(1) ShareShare
ReportReport
Posted on by
Hi,
 
We are still using outbound marketing and is there a way to add AI capabilities on the preference center marketing form to analyze interest and identify leads interested in AI? Does this require some custom development to achieve. Any guidance on this is appreciated?
 
Thanks
  • Suggested answer
    RudyZhang Profile Picture
    Microsoft Employee on at
    Add AI capability to Preference center marketing form
    Hi,
     
    We have analyzed your needs, looked for information and concluded that your needs are not achievable within the scope of out-of-the-box functionality. This means that it will require some custom development to make it happen. You can also enable /co-pilot/ functionality for this environment, which is a possible alternative.
     
    Please refer to the documentation in the link below for specific details.
    https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/copilot-consent-journeys
     
    Additionally, if you feel that this is an important requirement for you, we recommend that you seek Microsoft technical support using the link below.
    https://admin.powerplatform.microsoft.com/support
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans