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Need to change approval notification email receiver

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Posted on by KK-28060801-0

2

(First time nav user)

We have an approval email notification setup so it sends an email to 2 specific email addresses from email address specified in SMTP setup.

A new vendor bank account approval request has been created by XXXX

I can't figure out where to find these 2 email addresses being configured as "Send to", they are not attached to users specified in Approval User Setup.

I am getting lost in Navision UI and need some guidance on where I could find an answer to my question.

Thanks!

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Administration and Setup

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YUN ZHU 63,013 Super User on at

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Need to change approval notification email receiver

The first thing to check is the emails in the Approval User Setup.

More details: https://community.dynamics.com/blogs/post/?postid=62ef74c0-17ec-4cc1-81ea-c2f8629124fb

Additionally, if any customization is included, it was probably written directly into the code by the developer. I suggest asking a developer to debug this.

Thanks

ZHU
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Mustafa Omerbegović 127 on at

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Need to change approval notification email receiver

Hello,

If I understood correctly, you are looking for e-mails from Vendors to which SMTP will send e-mails?

If this is the case, then check the Vendor Card, tab Communication and field Email, if these emails matches the ones you are looking for.

All native functionalities will send email-s from Customer/Vendor cards.
I doubt that it is linked with the workflows because it would be a lot of work to define all emails for vendors in the workflows.

Greetings

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