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Session Id :
Finance | Project Operations, Human Resources, ...
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The workflow doesn't go through previous approval nodes once requestor resubmit.

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The workflow :
User A submit the PO -> Approval step 1 (user B review) -> Approval step 2 (user C review) -> Final Approval step (user D review)

1) If user D rejected the workflow, and user A made some changes to click [Resubmit] button, the workflow process should not start from beginning, it will go to the final approval step directly.
 
2) If user D rejected the workflow, and user A made some changes to click [Submit] button, the workflow process should start from beginning, 
 
Please advise why different behaviour it is. Also, why does different button will be shown once request is rejected.
for example , PR is shown [Submit] button. PO is shown [Resubmit] button.
 
 
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  • J_Lee Profile Picture
    on at
    The workflow doesn't go through previous approval nodes once requestor resubmit.
    Thank Aymen,
     
    May i know where the workflow configuration and resubmission setting are? If possible, please give me a screenshot to follow.
  • Aymen CHELBI Profile Picture
    on at
    The workflow doesn't go through previous approval nodes once requestor resubmit.
    Hello,
     

    The different behavior between Resubmit and Submit is due to workflow configuration and approval tracking in D365:


    1. Resubmit (PO Workflow) → Sends directly to final approval (User D) because the system remembers the rejection state and allows partial resubmission.

    2. Submit (PR Workflow) → Restarts the workflow from step 1 (User B) as it treats the request as a new submission.

    3.  

    To modify this behavior, check workflow configuration and resubmission settings .

     

    Best regards,

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