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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / What is the entity/tab...
Customer Insights - Journeys forum
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What is the entity/table where SMS records are stored

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Posted on by Community member
We have enabled twilio integration to send SMS. It is working as expected. We want to migrate existing SMS records sent via third party application into OOB SMS.
can help identifying the entity where SMS records are stored to prepare mapping files for migration?
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    What is the entity/table where SMS records are stored
    Hi,
     
    SMS activities are classified as interaction data, so you can't access a table directly to get them.
    You can export interactions to a .CSV file for further analysis or reporting.
     
     
    Best Regards,
    Dengliang Li
     

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