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Customer experience | Sales, Customer Insights,...
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What is the entity/table where SMS records are stored

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We have enabled twilio integration to send SMS. It is working as expected. We want to migrate existing SMS records sent via third party application into OOB SMS.
can help identifying the entity where SMS records are stored to prepare mapping files for migration?
  • Suggested answer
    ASim_UK Profile Picture
    4 on at
    What is the entity/table where SMS records are stored
    Records of sent SMS messages are stored in a Dataverse Elastic table called SmsSubmission (msdynmkt_smssubmission)
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    What is the entity/table where SMS records are stored
    Hi,
     
    SMS activities are classified as interaction data, so you can't access a table directly to get them.
    You can export interactions to a .CSV file for further analysis or reporting.
     
     
    Best Regards,
    Dengliang Li
     

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