Customer Knowledge Management Agent | What's New with Dynamics 365 Shorts

Take a look at the new Customer Knowledge Management Agent in Dynamics 365 #ContactCenter! In our latest "What's New With" #Dynamics365, find out how this amazing AI-powered experience is designed to streamline how your agents discover, create, and manage knowledge articles by autonomously turning cases and case-related conversations into valuable support for your contact center operations. If you’re looking to improve your customer service and transform the way your organization resolves issues, click the link below to visit #MicrosoftLearn today! https://aka.ms/d365shorts/copilotstudiodeepreasoning And don’t forget there’s more tasty tips and great advice over on the Microsoft #Dynamics365Community website. Just click the link below to sign up and start exploring: https://aka.ms/d365shorts/joinus