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Customer experience | Sales, Customer Insights, CRM Welcome to the Customer experience forum!

Posted on by Scott_itD 618 Community Manager

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM Restricting System Views to Security Groups

Posted on by TH-06061438-0 0

Hello everyone,   I'm currently doing some development work in Power Apps for our Dynamics 365 CRM. A problem that I'm having is restricting ...

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Customer experience | Sales, Customer Insights, CRM Relate submission to website (msdyncrm_website)

Posted on by StevenTeunissen 0

Hi,   We are working on the migration from Outbound to RealTime marketing.  We have a customization which is based on the msdyncrm...

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Customer experience | Sales, Customer Insights, CRM Can you export a PDF from the email builder in Customer Insights Journeys?

Last replied Posted on by CU18031730-0 25

Hi Forum,   Is there an easy way to export a drafted email into a PDF file? We usually need to review and approve layouts in PDF format. &nb...

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Customer experience | Sales, Customer Insights, CRM Timeline Shows Rich Text Editor for Read-Only Email Activities – Unexpected Behavior

Posted on by Nitesh Raj 142

Hi all, We're experiencing a strange issue in our Dynamics 365 Sales environment. Recently, the Rich Text Editor toolbar started appearing on email...

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Customer experience | Sales, Customer Insights, CRM Import/Upgrade organization fails

Last replied Posted on by WillD44 172

We have 2 environments:  8.2 in Production and 9.1 in our testing environment.  Both on-prem.  The goal is to import our Production organizations into our testing environment and make that our new production environment.  I'...

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Customer experience | Sales, Customer Insights, CRM Currency change in global search

Posted on by CU06060725-0 0

My d365 sales has a quick find view which is always showing currency only in usd and cad. But the same field is used in open opportunities view whic...

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Customer experience | Sales, Customer Insights, CRM Field Security Profile on a read-only field error when trying to save the whole form

Last replied Posted on by EC-04061434-0 0

In my dynamics environment, I have a user Foo who has generic All field security profile in all forms and a user Bar who ha...

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Customer experience | Sales, Customer Insights, CRM Unable to activate the business rule via C# SDK

Last replied Posted on by JR-27051103-0 3

Hi,  Am trying to clone business rules from quote entity to custom entity using C# SDK.I have successfully clone the business rules but I co...

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Customer experience | Sales, Customer Insights, CRM Business Rules

Last replied Posted on by Community Member 0

Does Business Rules work when a record is being created from an external web application?

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