We are trying to add a "Read Only" sub grid in a section of our Item entity but we are facing the following issue:
"An error has occurred. Please return to the home page and try again."
What could be the reason for the above issue we are facing ?
Please provide any solution for this and it would be very helpful if you could provide us the steps to fulfil our requirement.
Recently while working in Dynamics 365, a sub-grid on form causing an error on mobile client, for Microsoft Dynamics 365 Version 1612 (8.2.2.112) on-premises environment.
There is a sub-grid of custom entity on the form of another custom entity. This sub-grid work fine on web client but was not loading on mobile client. It shows the error as – “Error: Sorry, something went wrong. Please try again, or restart the app. Error code: 0x-7ffa0df3”, as shown below.
We have published all customization and updated the CRM app with new download, but still no luck
In the start, we did not have the exact cause of this issue. Then after some research and play around we found a solution to this problem.
We have changed the property of the sub-grid, and set another view as the default view of the sub-grid and published the form. We then after reset the previous view and republished the form.
You can access Sub-Grid properties in solution explorer. Under Components, expand Entities, expand the entity you want, and then select Forms. In the list of forms, open the form of type Main. Then on the Insert tab, select Sub-Grid to view sub-grid properties.
You have an updated version, but this video-guide on how to create a sub-grid can also be helpful for you www.youtube.com/watch. You can try to make it by analogy.
you can solve this issue by clearing the cache or temp files of your system. Also some times, changing the network will also solve this type of problem, if you still face issue then, experts are here for you always.
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