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Issue while adding Sub grid in an entity.

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Posted on by Microsoft Employee

We are trying to add a "Read Only" sub grid in a section of our Item entity but we are facing the following issue:

"An error has occurred. Please return to the home page and try again."

sub-grid.png  
What could be the reason for the above issue we are facing ?

Please provide any solution for this and it would be very helpful if you could provide us the steps to fulfil our requirement. 

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  • Yousif Ali Profile Picture
    Yousif Ali 60 on at
    Issue while adding Sub grid in an entity.
    Encountering an issue while adding a sub grid in an entity? Troubleshoot by reviewing entity relationships and customization settings. Avoid relying on printed notepads for notes, utilize online resources or community forums for solutions. Check permissions, entity forms, and dependencies to ensure proper configuration. Consider refreshing metadata or clearing cache to resolve potential conflicts. Collaborate with developers or support teams for expert assistance in troubleshooting and implementing sub grids effectively within your CRM or database system.
  • Suggested answer
    CU07061135-0 Profile Picture
    CU07061135-0 4 on at
    Issue while adding Sub grid in an entity.

     I am a new user within the Dynamics community. New to Dynamics and setting up our CRM.  I am a Marketing Manager for Flying Squirrel Trampoline Parks. I look forward to meeting and collaborating with everyone.
  • Marry Brainsome Profile Picture
    Marry Brainsome 6 on at
    Issue while adding Sub grid in an entity.
    If you have trouble adding a subgrid in Power Apps, check your relationship, view, permissions, cache, application pool, server configuration, or report the issue to Microsoft support.
  • Issue while adding Sub grid in an entity.

    Recently while working in Dynamics 365, a sub-grid on form causing an error on mobile client, for Microsoft Dynamics 365 Version 1612 (8.2.2.112) on-premises environment.

    There is a sub-grid of custom entity on the form of another custom entity. This sub-grid work fine on web client but was not loading on mobile client. It shows the error as – “Error: Sorry, something went wrong. Please try again, or restart the app. Error code: 0x-7ffa0df3”, as shown below.

    We have published all customization and updated the CRM app with new download, but still no luck

    Resolution:

    In the start, we did not have the exact cause of this issue. Then after some research and play around we found a solution to this problem.

    We have changed the property of the sub-grid, and set another view as the default view of the sub-grid and published the form. We then after reset the previous view and republished the form.

  • whitneyfrench Profile Picture
    whitneyfrench 5 on at
    RE: Issue while adding Sub grid in an entity.

    Recently while working in Dynamics 365, a sub-grid on form causing an error on mobile client, for Microsoft Dynamics 365 Version 1612 (8.2.2.112) on-premises environment.

    There is a sub-grid of custom entity on the form of another custom entity. This sub-grid work fine on web client but was not loading on mobile client. It shows the error as – “Error: Sorry, something went wrong. Please try again, or restart the app. Error code: 0x-7ffa0df3”, as shown below.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Issue while adding Sub grid in an entity.

    You can access Sub-Grid properties in solution explorer. Under Components, expand Entities, expand the entity you want, and then select Forms. In the list of forms, open the form of type Main. Then on the Insert tab, select Sub-Grid to view sub-grid properties.

  • oli56 Profile Picture
    oli56 20 on at
    RE: Issue while adding Sub grid in an entity.

    You have an updated version, but this video-guide on how to create a sub-grid can also be helpful for you www.youtube.com/watch. You can try to make it by analogy.

  • Markboland Profile Picture
    Markboland 20 on at
    RE: Issue while adding Sub grid in an entity.

    you can solve this issue by clearing the cache or temp files of your system. Also some times, changing the network will also solve this type of problem, if you still face issue then, experts are here for you always.

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