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How to delete system generated power virtual agent bots in D365 power platform environment?

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Is it possible to delete system generated PVA bots after the Nov23 update/release of Copilot? Any implications if these bots were deleted?

Thanks!!

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Community member 3 on at

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How to delete system generated power virtual agent bots in D365 power platform environment?

Hi Rudy,

Thanks for your reply.

But how about for system generated bot created automatically thru app registration -> https://learn.microsoft.com/en-us/microsoft-copilot-studio/requirements-quotas#how-microsoft-copilot-studio-automatically-creates-app-registration
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RudyZhang Microsoft Employee on at

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How to delete system generated power virtual agent bots in D365 power platform environment?

Hi,

We have analyzed your issue and, according to the official documentation, "Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio".

You can follow the steps below to edit and remove the PVA Bot

Please refer to the official documentation below for more details.
https://learn.microsoft.com/en-us/microsoft-copilot-studio/authoring-first-bot?tabs=web#delete-a-bot

During our testing, some system created PVA Bots could not be deleted, probably because they could not be deleted in the first place, such as the following Bot.

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

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