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Client calls this morning and gets this error message when going to Cards->Sales->Customer
Serious c-tree error, status code 237, application will terminate. User gets kicks out of GP. I have cleared all tnt files, rebooted, reinstalled GP 2010 and the problem remains. She can go anywhere else in GP with no problem. She can go to another computer and have no problem and no one else is experiencing this issue.
I am out of ideas. Anyone have any suggestions?
Not much here, but I have a list of nearly 1000 cTree error codes and it jumps from 199 to 400. Here's a link docs.faircom.com/.../ctreeplus
Kind regards,
Leslie
I did try that and it still gave me the error.
Thanks
Do you have a working computer where you can copy the entire GP folder from the good computer to the bad computer?
Richard,
Yes I am. It reared up today. I deleted all temp files and it is still happening. Suggested the client rebuild the workstation as I copied the GP directory from a working system to no avail.
They are on GP 09 and it was a Windows 7 64 bit system. Told them it was never tested or supported.
Thanks for the quick answer. I'll post if I figure it out.
No I did not. Are you seeing this issue now? Usually this was some kind of temp file issue. Go into your %temp% folder and delete all that you can plus any tnt files in your Dynamics folder.
Richard,
I had a client come up with this error on GP 9 today. Did you ever get a solution?
Excellent Ian. Thank you. I had spelled ctree this way as opposed to c-tree. Perhaps that is why when I searched this KB did not appear.
hi Richard
Some of the files referenced here are still in use. They may be the culprit
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