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GP 2010 Ctree Error

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Client calls this morning and gets this error message when going to Cards->Sales->Customer

Serious c-tree error, status code 237, application will terminate. User gets kicks out of GP. I have cleared all tnt files, rebooted, reinstalled GP 2010 and the problem remains. She can go anywhere else in GP with no problem. She can go to another computer and have no problem and no one else is experiencing this issue.

I am out of ideas. Anyone have any suggestions?