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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Block Access to to D365 for all users

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Is there a way to block users from logging into D365 while performing an update?
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  • Suggested answer
    Daivat Vartak (v-9davar) Profile Picture
    Super User 2025 Season 1 on at
    Block Access to to D365 for all users
    Hello BB-06031301-0,
     

    Yes, there are several ways to block users from logging into Dynamics 365 while performing an update, ensuring data integrity and preventing disruptions. The method you choose will depend on your environment (online or on-premises) and the type of update you're performing.

    For Dynamics 365 Online:


    1. Administration Mode:

      • This is the most common and recommended approach.
      • You can enable Administration Mode for your environment through the Power Platform admin center.
      • While in Administration Mode:

        • Only users with the System Administrator security role can log in.
        • All other users are blocked.
        • Background processes and integrations can continue to run if configured to do so. 

      • How to Enable:

        • Go to the Power Platform admin center.
        • Select your environment.
        • Click "Edit."
        • Toggle "Administration mode" to "Enabled."
        • You can also specify whether background operations are allowed 

      • Advantages:

        • Simple and effective.
        • Provides a clear and controlled environment for updates.
        • Allows for background operations 

      • Disadvantages:

        • Requires System Administrator privileges. 

    2. Security Role Manipulation (Less Recommended):

      • You could temporarily remove all security roles from users (except for System Administrators).
      • However, this is generally not recommended due to:

        • Increased complexity.
        • Potential for errors.
        • The need to reassign roles after the update 

      • Administration mode is a much cleaner approach 

    3.  

    For Dynamics 365 On-Premises:

    1. IIS Stop/Start:

      • You can stop the Internet Information Services (IIS) application pool that hosts your Dynamics 365 web application.

      • This will effectively block all user access.

      • How to:

        • Open IIS Manager.
        • Navigate to "Application Pools."
        • Select the application pool for your Dynamics 365 instance.
        • Click "Stop."
        • After the update, restart the application pool 

      • Advantages:

        • Completely blocks user access.
        • Relatively simple 

      • Disadvantages:

        • Blocks all access, including background processes.
        • Requires access to the server. 

    2. SQL Server Database Detach/Attach (More Extreme):

      • You can detach the Dynamics 365 organization database from SQL Server.
      • This will completely block access to the data.
      • Caution: This is a more extreme measure and should only be used if absolutely necessary.
      • How to:

        • Use SQL Server Management Studio to detach the database.
        • After the update, attach the database. 

      • Advantages:

        • Completely blocks all access. 

      • Disadvantages:

        • Requires SQL Server expertise.
        • Potential for data corruption if not performed correctly.
        • Blocks all background processes. 

    3. Firewall Rules:

      • You can implement firewall rules to block access to the Dynamics 365 server.
      • This will prevent external users from accessing the system.
      • Advantages:

        • Can be used to block external access while allowing internal access for updates. 

      • Disadvantages:

        • Requires firewall configuration skills.  

    4.  

    General Best Practices:

    • Communication: Notify users in advance about the planned update and downtime.
    • Scheduling: Schedule updates during off-peak hours to minimize disruption.
    • Testing: Test updates in a non-production environment before applying them to production.
    • Backups: Always create a backup of your Dynamics 365 database before performing any updates.
    • Documentation: Document the update process and any changes made.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.
     
    My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.
     
    Regards,
    Daivat Vartak
  • CU07030140-0 Profile Picture
    on at
    Block Access to to D365 for all users
    @Jonas
    I believe that answer is the best way to resolve your question. Another alternative would be to remove all system roles from the user via the Power Platform admin center. For this, you need to have the System Administrator role.
    Thanks, I hope this helps you! Bye.
  • Jonas "Jones" Melgaard Profile Picture
    Super User 2025 Season 1 on at
    Block Access to to D365 for all users
    Hi,
    What D365 product is it? D365 F&O, D365 Sales, D365 BC etc.
     
    In our CRM (D365 Sales), we put our environments into administration mode. That blocks non-admin users: https://learn.microsoft.com/en-us/power-platform/admin/admin-mode
  • SyrusBauzigur Profile Picture
    on at
    Block Access to to D365 for all users
    @Adam Travers where would you create that view ? in D365 or somewhere else ?
  • Adam_Travers Profile Picture
    on at
    Block Access to to D365 for all users
    You could create a View of the users and Disable them in bulk and the Enable again once complete
     

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