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Customer Insights - Journeys forum

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Customer Insights - Journeys forum Link in marketing email appends msdynttrid and unable to open page

Posted on by District Attorney

Created a Commercial email and a book now link that takes the contact to a Zoom registration page.  When the link is clicked it takes you to a blank zoom page that does not have a registration form because it appends /msdynttrid=ceoFi-U...

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Customer Insights - Journeys forum Zoom Hyperlinks Issue

Posted on by c-mcguirep

My most recent Customer Journey sent does not allow recipients to open Zoom hyperlinks.  The Zoom page opens but the registration for the meeting is not present.  I've resend the Customer Journey from last month and same issue n...

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Customer Insights - Journeys forum Creating a journey to send batch emails from one segment

Posted on by Community member

We are sending our first email from Dynamics, and want to do so with small batches to warm up the IP. We are using pre-determined segments that have a...

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Customer Insights - Journeys forum Preference Center link in Text Message

Posted on by IamHelen

Hi We are about to start sending out some commercial Text messages to customers and have created some new Text Messages. But when we added t...

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Customer Insights - Journeys forum Call PowerAutomate from middle of a Customer journey

Posted on by Community member

Hi All,Getting started with D365 customer insights Journey , I am in search of how would you call PowerAutomate flow to insert a record in database fr...

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Customer Insights - Journeys forum Availability of Town Hall Events in Customer Insights Journeys

Posted on by Paul Adams

Hello Community,I'm reaching out to inquire about the future availability of Town Hall Events in Customer Insights Journeys. As many of you might be a...

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Customer Insights - Journeys forum UI-Probleme on Mobile

Posted on by Community member

Hello together, I have a problem with a questionair. If somebody answers this over safari there is a display problem. The selected answer is not ...

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Customer Insights - Journeys forum Automatically clear hard bounced email

Posted on by Community member

Is there any ways we can automatically turn contact to inactive if it's found in the hard bounced suppresion list?

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Customer Insights - Journeys forum Email send times are off

Posted on by jnicophene

Hello, A client scheduled to send an email at 3:30 pm EST, but it got sent at 8:30 pm instead. See the image below.   When I check...

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Customer Insights - Journeys forum RSS feed content in emails?

Posted on by mkirkpatrick

Anyone have suggestions for adding content from and RSS feed to a real-time email. Looking for code snippets or tool recos that could facilitate this ...

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