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Customer experience | Sales, Customer Insights, CRM Welcome to the Customer experience forum!

Posted on by Scott_iTalent 489 Community Manager

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM Capacity Monitor

Last replied Posted on by CU31101219-0 68

Hello,   Is there anything out there currently that would allow me to see capacity trends over the past year. I know Power Platform has the g...

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Customer experience | Sales, Customer Insights, CRM Editable grid and locked icon showing

Posted on by CU31101219-0 68

Hello,   I am on the Quote table/form, and have an editable grid to Quote Product.  I have a field in the grid that is a single line tex...

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Customer experience | Sales, Customer Insights, CRM Where do I find my lead scoring models?

Posted on by IP-07032023-0 0

How do I navigate to my lead scoring models in Customer Insights - Journeys? The Microsoft Learn information says to go to Outbound marketing &g...

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Customer experience | Sales, Customer Insights, CRM Problema di visualizzazione ad alcuni utenti

Last replied Posted on by FM-07030854-0 2

Stamattina alcuni utenze non riescono ad accedere correttamente al crm... come fare?

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Customer experience | Sales, Customer Insights, CRM Incident State Date

Last replied Posted on by AH-31052106-0 73

In D365 Field Service the incident date is showing x/x/xx, although nothing is the in the history shows antything for that date? Any ideas on this ...

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Customer experience | Sales, Customer Insights, CRM Showing only a Symbol if another column is not empty

Last replied Posted on by DM-18021410-0 9

Hello everyone,   I am still relatively new to Dynamics. I am facing the following problem.   I need to create a new column in which onl...

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Customer experience | Sales, Customer Insights, CRM Journeys JSON : You have exceeded the maximum number of 1048576 characters in this field.

Posted on by EP-07031525-0 0

I am trying to build a quite content heavy journey based 12 different email splits, with multiple dynamic content blocks in each of the 12 email var...

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Customer experience | Sales, Customer Insights, CRM How to enable new CI-J Contact Insights form on custom contact form?

Last replied Posted on by CU03091316-0 99

I am working on transitioning a customer from Outbound to Realtime. They have the Contact Insight from Outbound visibile on a custom Contact Main fo...

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Customer experience | Sales, Customer Insights, CRM Opportunity Score is not showing, even after successfully configure the Opportunity scoring model??

Last replied Posted on by Himanshu Kamboj 387

Hi All,   I have Configured a opportunity scoring model, and model is showing ready to publish. I have published it and added the Opportunity...

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