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Posted on by Ibakordor Kharmih
Hi, I need to prevent a user from manual case creation for a certain type of account.The condition is: If Account field equals Internal, pop an e...
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Posted on by ContactFirstName6...
Hi, I am looking for a JavaScript solution for the following scenario:In the case form, when we click on “Resolve Case” button, it will check if a tex...
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Posted on by DanNewton
Hi, We are currently testing Omnichannel and unified routing. We seem to have a scenario where some users work capacities are being utilized even though they have no obvious open sessions, work items or cases. We know this as if we go to their use...
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Posted on by ContactFirstName6...
Hi, I am writing to community hoping i will find help with my scenario.I need to build logic where owner(loged user) will be assign when open cas...
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Posted on by MichaelFo96
Hello, We have a view on a dashboard which is based on queue items and displays all active queue items in certain queues.If our users click on on...
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Posted on by Ravi_2020
Hello Experts, I need your help in one of my issue. I want to hide few fields based on some condition. For e.g if Field A has 1 value than Field B should show otherwise not. I tried but didn't work. Could any one please suggest how to achieve...
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Posted on by cmoreno8
Hello, We are migrating a CRM 2015 to Dynamics 365 CE (online) and we have found a problem when we try to migrate incidentresolution registers.Th...
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Posted on by ContactFirstName6...
Myself and my team is facing issue to login MSM free trial link (Free Trial | Microsoft Sustainability Manager) and getting error like below. Can we g...
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Posted on by Softwarelogs360
What industries and verticals do Microsoft Dynamics 365 customer service partners in India specialize in? Do you focus on banking, insurance, retail, ...
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Posted on by Ian_P
We have the scenario where the same Contact supports multiple Customer sites for their company. Our current setup is that we create that Contact ...
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