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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error connect to Power...
Customer experience | Sales, Customer Insights,...
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Error connect to Power Automate Connection - conector Customer Insigths

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Posted on by maiconcesarvaz
Hello,
We attempted to establish a connection to Customer Insights within Power Automate or on a canvas page. However, during the process, when the connection was attempting to list tables, we encountered this generic error: /scrubbedSensitiveData/.
 
Any sugestion to fix this case?

Thaks
I have the same question (0)
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Error connect to Power Automate Connection - conector Customer Insigths
    Hi,
     
    We analyzed your issue and after searching for information we found a similar issue to yours.
     
    The issue is caused by an interruption on the MS side, please refer to the post in the link below.
    https://powerusers.microsoft.com/t5/Building-Power-Apps/Scrubbed-Sensitive-Data/td-p/2137769
    https://powerusers.microsoft.com/t5/Building-Power-Apps/Error-when-connecting-to-SPO-List-scrubbed-sensitive-data/m-p/1211396#M317703
     
    In addition, an article on another website also mentioned that this issue may be caused by JSON deserialization, please refer to the article in the link below.
    https://www.itaintboring.com/powerapps/canvas-app-error-the-requested-operation-is-invalid-server-response-_scrubbedsensitivedata_/
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang
  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Error connect to Power Automate Connection - conector Customer Insigths
    Hi,
     
    May I ask if your problem has been resolved?
     
    Do you still need us to follow up on this issue, please contact me if you have any questions about the solution I proposed.
     
    Best Regards,
    Rudy Zhang

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