I have a PO Receipt batch with an inventory. The batch contains the inventory with lot tracking.
The batch had an issue when releasing. It is now on HOLD but the status is disabled and it is unable to release now.
PO Receipt batch and GL batch have been released but the inventory receipt has been released yet. Any one know how to fix this kind of stuck batch in SL?
Hello Bab,
I have a distribution support engineer here to try and answer your question:
If the IN and GL batches were released, and it was just a matter of the PO Receipt batch status being on Hold, then they could just update the PO batch status to Completed, but that’s not what I’m seeing from their message.
On one line, they are saying the batch is on HOLD, but they don’t say if it’s the PO receipt batch or the inventory batch. I’m assuming the PO receipt batch as that’s what is more common. But then in the next line, they say that the PO receipt batch and GL batch have been released, but the IN receipt batch “has been released yet”. Again, I’m assuming they meant to say that the IN receipt has not been released yet. I’m assuming that they are seeing the IN receipt batch in Release IN Batches as “partially released”. Can they confirm this?
If the Inventory batch hasn’t been released, what is the event log saying? There should have been an event log generated when that IN batch didn’t release that may provide some details on what’s wrong. If they don’t know where the event log is, can they try re-releasing the batch in Release IN Batches and see what the event log says?
Best Regards,
Jana MacDonald
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