Hi,
As I just started to work with D365 and Customer Voice, I was wondering is there a way to create a cloud flow where I can get survey responses and send them as an email to case owners and related people?
BR,
Roland
Hi,
As I just started to work with D365 and Customer Voice, I was wondering is there a way to create a cloud flow where I can get survey responses and send them as an email to case owners and related people?
BR,
Roland
Hi Roland West,
This forum topic explains how to get survey responses from Customer Voice in Power Automate. Once you obtain the survey responses you can create an action in Power Automate to email them to case owners and related people.