I am able to access Outbound Marketing data in PowerBI using Dataverse and Azure Storage Blobs. Can I also access Real Time Marketing data from PowerBI ?
The Customer Insights Connector is not showing any tables. Is there a work around? Im having the same challenge trying to access the MS D365 Marketing -Real Time data specifically need to get info on SMS campaign interactions, sent, clicked links, keywords etc. Amy help would be greatly appreciated.
Hi Rudy Zhang,
In the article you linked to (https://learn.microsoft.com/en-us/dynamics365/customer-insights/data/real-time-data-ingestion), it states:
Limitations: "Exporting real-time updates to external systems, like Power BI, is not possible."
Given this limitation, how can we access behavioral data from Customer Insights - Journey in Power BI?
With Outbound, we used Blob storage, but this isn't available with Real Time.
We've created an integration between Fabric and Customer Insights - Journey, which is easy to use but has high license costs. We're currently assisting an NGO and need to update existing Power BI reports with behavioral data from Customer Insights - Journey.
Any advice or solutions?
Best regards, Flemming
I also tried to follow Rudy's method (using "Dynamics 365 Customer Insights (Beta)" connector), but I can't see any tables or environments to connect to (I'm loggin in with the same credentials of D365 customer insights journey, of course).
Hi, May I ask if your problem has been resolved? Do you still need us to follow up on this issue, please contact me if you have any questions about the solution I proposed. Best Regards, Rudy Zhang
In addition, this feature is currently in the preview stage and there may be some problems in using it, if you have any problems that cannot be solved in using it, you can reply below and we will actively follow up the issue. Or use the link below to seek technical support from Microsoft. https://admin.powerplatform.microsoft.com/support I hope my answer is helpful to you! If you have any other questions, please feel free to contact me. Best Regards, Rudy Zhang
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