Skip to main content
Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Creating a journey to ...
Customer Insights - Journeys forum
Answered

Creating a journey to send batch emails from one segment

editSubscribe (0) ShareShare
ReportReport
Posted on by Community member
We are sending our first email from Dynamics, and want to do so with small batches to warm up the IP. We are using pre-determined segments that have already been created.
 
What is the best way to create a journey to send an email to batches of 50 contacts from one segment? For example, the segment has 250 contacts, we send the first 50 on day 1, second 50 day 2 etc. The journey will run until all contacts in the segment have been sent the email.
Categories:
Customer Journey Design
Attachments
  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde on at
    Creating a journey to send batch emails from one segment
    Hi, 
     
    in real-time marketing and their journeys it is currently not possible to send emails in batches, this is a feature coming soon though: https://releaseplans.microsoft.com/?app=Customer+Insights+-+Journeys&status=planned&planID=5099e112-28ba-ee11-a569-00224827e905

    I suggest, you create subsegments and use the attributes path and wait timer. Or if you have a attribute like city that divides your 250 contacts that would also be possible.
     
    Hope this helps

Helpful resources

Quick Links

New Blog Features Released!

Check out the new community blog features for viewers and authors…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

more Community News

Featured topics

Product updates

Dynamics 365 release plans