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Change currency on work order? (Different than billing account)

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Posted on by rskadk1

I have some requirements where i will like to change currency on the work order (And also pricelist accordingly).

The problem is that the work order currency is linked to the selected billing account? However some times the customer wan't to be invoiced in USD and sometimes EUR.

It is not an option to change it reguarly on the billing account. Im Looking for a solution so i can change it on the work order, without the need of changing the billing account, creating a dublicate billing account etc?

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Work Order
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  • Community member Profile Picture
    Community member on at
    Change currency on work order? (Different than billing account)
    I know this is a different scenario, but still a similar request. If you think it is relevant to your needs, vote for it.
  • Hans Van de Velde Profile Picture
    Hans Van de Velde on at
    Change currency on work order? (Different than billing account)
    We have the same issue. The Work Orders for customer Accounts must sometimes be invoiced in the Account's default currency, but sometimes in another currency.
    However, the Currency on Work Order always automatically switches back to the default Currency that's on the customer Account.
    This automatic behavior only happens when the Field Service Setting "Calculate Price" is set to "Yes" & we need "Calculate Price" is set to "Yes" to enable the processing of Work Orders to Invoices.
  • rskadk1 Profile Picture
    rskadk1 on at
    RE: Change currency on work order? (Different than billing account)

    No one who knows anything about this subject?

  • rskadk1 Profile Picture
    rskadk1 on at
    RE: Change currency on work order? (Different than billing account)

    EDIT: I can force the change with a workflow on the workorder - however this might not be correct? Further more what can the consequences be? Also if i change the pricelist it will revert the currency back to the currency from the billing account?

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