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Dynamics 365 Community / Forums / Customer Insights - Data forum / Does this (limitation)...
Customer Insights - Data forum
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Does this (limitation) still stand

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Posted on by Wiz of D365M
When you export a segment to Dynamics 365 Customer Insights - Journeys, the resulting segment will only contain contacts already in Customer Insights - Journeys that match incoming contact IDs from the Customer Insights - Data segment. Contacts in Customer Insights - Data that have IDs that aren't present in Customer Insights - Journeys (possibly because they came from another data source) will be ignored, so new contacts won't be created in Customer Insights - Journeys
 
So the documentation says. Does that still stand? 
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Does this (limitation) still stand
    Hi,
     
    The information you quoted from the document is still valid.
    It is recommended that you keep following this document so that you can receive any updates or changes as soon as they are made.
    Export segments to Customer Insights - Journeys outbound marketing (preview) - Dynamics 365 Customer Insights | Microsoft Learn
     
    Best Regards,
    Dengliang Li
     

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