Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Field Service forum / Impact on the RSO hist...
Field Service forum
Suggested answer

Impact on the RSO historical traffic option

editSubscribe (1) ShareShare
ReportReport
Posted on by Community member

Good afternoon, 

 

As an organization, we recently received the following email from Microsoft Bing.: 

Could you please clarify if the discontinuation of services extends to the historical traffic information feature within RSO predictive travel functionality?

 

https://learn.microsoft.com/en-us/dynamics365/field-service/rso-predictive-travel

 

cheers, 
Wout

Categories:
Resource Scheduling Optimization
  • Suggested answer
    Community member Profile Picture
    Community member on at
    Impact on the RSO historical traffic option
    Hi Wout,
     
    The notice from Microsoft Bing does not affect your use of the predictive travel feature in RSO.
     
    Thanks,
     
    Anil
    RSO Engineering
  • Community member Profile Picture
    Community member on at
    Impact on the RSO historical traffic option
    Answer from Co-pilot:
     
    Certainly! When using Resource Scheduling Optimization (RSO) in Dynamics 365 Field Service with the Bing Maps option that incorporates historical traffic data, the Distance Matrix API is indeed involved.
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Impact on the RSO historical traffic option
    Hi,
     
    The Distance Matrix API can be used to calculate travel time and distance.
    However, the Microsoft documentation does not explicitly state that the Bing Maps with historical traffic feature uses the Distance Matrix API.
     https://learn.microsoft.com/en-us/dynamics365/field-service/rso-predictive-travel

    It is recommended that you raise a support ticket to consult the product group.
    https://admin.powerplatform.microsoft.com/support
     
    Best Regards,
    Dengliang Li
     

Helpful resources

Quick Links

New Blog Features Released!

Check out the new community blog features for viewers and authors…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

more Community News

Featured topics

Product updates

Dynamics 365 release plans