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Transfer Ownership of Omnichannel Components

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Posted on by Amare Stoudemire
Hi all,
 
We had a user deploy omnichannel a while back. We want to remove his license now but he is still an owner of all the omnichannel components, can we just transfer the ownership of all the components to our service user account or is there another way to approach this?
 
Thanks
Categories:
Omnichannel
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  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Transfer Ownership of Omnichannel Components
    Hi Partner,
    Does it mean these configurations?
    This depends on whether you can see the 'Assign' button on the interface or not.
    There seems to be no way to change the owner for most configurations.
  • Amare Stoudemire Profile Picture
    Amare Stoudemire on at
    Transfer Ownership of Omnichannel Components
    Everything that omnichannel deploys. I can see things like processes etc. Not sure what else omnichannel deploys. 
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Transfer Ownership of Omnichannel Components
    Hi Partner,
    What are the omnichannel components?

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