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Dual-write issue: Unable to retrieve legal entity for AX environment:

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Posted on by Sindhu

Hi All,

We clone a F&O environment from other environment in F&O.Without unlink the dual-write connection.

After cloning from other environment.I tried to do unlink it causes the issue.shown sc-1
issue is: [UnknownError] Type=Microsoft.Dynamics.Integrator.Exceptions.IntegratorClientException, Msg=Unable to retrieve legal entity for AX environment: https://sandbox.operations.eu.dynamics.com/data/LegalEntities?$select=LegalEntityId,Name(Type=Microsoft.PowerApps.CoreFramework.Communication.Http.NonSuccessHttpResponseException, StatusCode=Forbidden, Msg=Server returned non-success HTTP response).

Thanks in Advance!

Thanks,
Sindhu

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Dual-write issue: Unable to retrieve legal entity for AX environment:

Just seen the same error while adding a new legal entity and the reason was the AAD app (Microsoft Entra ID app) was missing for both DataIntServiceUser and DualWriteServiceUser.
After adding the app Id, I was able to proceed further.
AdrianT on at

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Dual-write issue: Unable to retrieve legal entity for AX environment:

Hi,

After you clone F&SCM, make sure the AAD Apps are there, before you attempt to reset the link:

App ID 00000015-0000-0000-c000-000000000000 exists
App ID 2e49aa60-1bd3-43b6-8ab6-03ada3d9f08b exists

Kind regards,

Adrian
André Arnaud de Cal... Super User 2025 Season 1 on at

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Dual-write issue: Unable to retrieve legal entity for AX environment:

Hi Sindhu,

I haven't seen this issue before myself. It looks like the F&O environment can't be reached. Maybe it is a user or permissions issue? You can also consider creating a support ticket for Microsoft Support.