Skip to main content
Dynamics 365 Community / Forums / Remote Assist forum / Is it possible to know...
Remote Assist forum
Unanswered

Is it possible to know if someone has used the partner account on OmniChannel?

editSubscribe (1) ShareShare
ReportReport
Posted on by
Is it possible to know if someone has used the partner account on OmniChannel?
 
We have partner who contacted us and is concerned about the chat they had with MBS – English EMEA yesterday.
 
Partner: Manon Degenkamp
Account Number: 6577220
 
They would like to know if his account has been compromised as he is not working yesterday but someone was able to use her login.
Categories:
Attachments
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Is it possible to know if someone has used the partner account on OmniChannel?
    Hi,
     
    I'm not using a partner account. But I can log in to the partner center and the users in the Azure portal show up here.
    User login activity can be monitored in the Azure portal.
     
    You can check whether your partner account is your user and whether you can monitor the login activity of this account in the Azure portal.
     
     
    Best Regards,
    Dengliang Li
     

Helpful resources

Quick Links

New Blog Features Released!

Check out the new community blog features for viewers and authors…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

Featured topics

Product updates

Dynamics 365 release plans